Refund policy

We do Exchanges only or Store Credit.

• Returned items need to be in 100% new and resellable condition plus remain unused in original packaging, No refunds only Exchanges or store credit.
• Returned items need to be returned within 15 days of the delivery date. NO EXCEPTIONS.

Sale items are FINAL SALE

Accessories are FINAL SALE

Masks are FINAL SALE

Hosiery and Undergarment are FINAL SALE

If you have any questions or comments about our Return Policy or to initiate a return, please contact: sindy@queensshoes.net

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